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Scope of Application
This Privacy Policy describes our commitment to the protection of data privacy and how we treat the personal information that we receive from data subjects such as our customers including officers and employees belonging to a corporate customer, visitors to the websites (“Website(s)”) and users of software applications (“App(s)”) that are managed and operated by FUJIFILM Holdings Corporation (“FUJIFILM Holdings” or “we”), officers and employees belonging to service providers and business partners (including suppliers), candidates for officer / employee / internship positions, and former officers / employees.
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Priority of Special Notes
In case stipulations that differ from this Privacy Policy are clearly indicated (i) on independent sub-sites in the Website(s) or (ii) in the App(s) through which personal information is provided, the relevant differing stipulations shall prevail.
We may obtain personal information directly from you as well as indirectly from third parties. In cases where obtaining information about officers and employees belonging to a corporate customer, we obtain personal information from that corporate customer. In addition, we may obtain personal information from service providers (including server management companies, website management companies, and website traffic analytics service providers) and business partners (including suppliers)
We process the following personal information:
(a) Identification information, such as name, date of birth, gender, address, telephone number, email address, companies you belong to, your title, your academic degree, and ID and password for membership services;
(b) Information related to your communications, such as details entered in inquiry forms and telephone record data;
(c) Business transaction information, including your preference, sales negotiation histories and information regarding details of transactions (including details of products and services to which a customer subscribed, details of sales negotiations, and details of inquiries and estimates);
(d) Website usage information including cookies, IP addresses, provider information, device information, web browser information, user activities (time of day when the website was visited, session length, frequency, transitions, traffic sources, clicks in the website, and scrolling in the website), attributes (such as age, gender, categories of interests and preference);
(e) In case you attend an online meeting organized by FUJIFILM Holdings, recording and transcription may be collected if participants are informed about any recording and / or transcription process in advance;
(f) Information related to recruitment selections and internships, administrative procedures related to officers / employees resignation; or
(g) Other personal information to pursue purposes of use listed in 4 below.
We may use your personal information for the following purposes:
(a) providing you with our products and services (including our websites), including execution of contracts regarding our products and services;
(b) making necessary communication including negotiations and meetings;
(c) responding to, confirming, and recording your inquiries;
(d) development and improvement of our products and services (including our websites);
(e) customizing our products and services, offering your personalized products and services (including our websites) based on your preference;
(f) providing information on our products and services;
(g) conducting direct marketing activities including sending e-mail newsletters and advertising e-mails;
(h) managing and operating campaigns and events;
(i) conducting surveys and questionnaires;
(j) reporting, submitting, cooperating, and conducting various procedures to government agencies and various industry organizations;
(k) for audit, operation of the internal report system, and to otherwise prevent and deal with unjust acts;
(l) generation of statistical information and other non-personal information;
(m) to the extent allowed under applicable laws and regulations, to pursue immediate needs for processing personal information to protect vital rights and interests such as human life or human rights;
(n) performing obligations and exercise rights under applicable laws;
(o) performing administrative procedures related to recruitment activities and internships;
(p) providing information on recruitment and the like to, or communicate with, regular employment or internship candidates;
(q) performing administrative procedures related to former employees / directors; or
(r) otherwise, if necessary for the operation of our business.
We will process your personal information in accordance with the legal basis under the applicable data protection regulations such as the consent of the data subject, performance of contractual obligations, legitimate interests, and compliance with laws and regulations (If it is possible to use legitimate interests, we will prioritize it as the legal basis.). The provision of the personal data may be mandatory for various reasons, such as statutory or contractual requirement or necessary condition for entering into a contract. Especially, the provision of information such as cookies that are strictly necessary for the use of our websites and user activities obtained by those cookies, IP addresses, and types of web browsers is a necessary condition for using our websites. If you do not provide this information, you might not be able to use our websites. In any other case where you do not provide your personal information despite the fact that its provision is a necessary condition, we might not be able to provide our products or services.
We may share personal information set out in “3. Categories of Personal Information processed” above with third parties in the following cases:
(a) sharing of personal information with service providers that provide services necessary for our business activities (including website traffic analysis service providers such as Google LLC, cyber security service providers, financial institutions and other payment service providers in cases where payments are made) to achieve purposes described in "4. Purpose of Use of Personal Information." above;
(b) sharing of your personal information with affiliated companies of FUJIFILM Holdings to achieve purposes described in “4. Purpose of Use of Personal Information.” above;
* Disclosure regarding the Joint Use of Personal Information under Japan’s Act on the Protection of Personal Information
We may jointly use personal information with affiliated companies of FUJIFILM Holdings subject to the Act on the Protection of Personal Information of Japan, based on the joint use provisions of the said Act. This joint use pertains to the types of personal information described in “3. Categories of Personal Information processed” and is intended to achieve the purposes described in “4. Purpose of Use of Personal Information.” The entity responsible for managing the jointly used personal information is FUJIFILM Holdings Corporation (for the address and the name of the representative, please refer to the company profile);
(c) sharing of your personal information when our business is assigned or transferred either by operation in law or otherwise including mergers, consolidations and dissolution or transfer of operations;
(d) sharing of your personal information is required by applicable laws and regulations or such disclosure is otherwise necessary in support of any criminal or other legal investigation or proceeding conducted by relevant authorities;
(e) when we obtain consent from you or take other necessary procedures to share personal information with third parties under applicable laws and regulations; or
(f) to the extent allowed under applicable laws and regulations, to pursue immediate needs for disclosure to protect vital rights and interests such as human life or human rights.
We may transfer and store the personal information we collect in other countries which may have different privacy or data protection laws than the country in which the information was provided. In such cases, we will take appropriate measures to protect your personal information.
In order to determine the appropriate retention period for personal information, we consider the following: the volume, nature, and confidentiality of the personal data; the potential risk of damage caused by unjust use or disclosure of the personal data; the purposes for which we process the personal data, and whether we can achieve those purposes by other means; and applicable legal requirements.
FUJIFILM Holdings takes adequate technical and organizational security measures to protect your personal information from misuse and loss. Your personal information is saved in a secure operating environment that is not accessible to the public. All personal information provided by you in the course of registration or use of personalized services will be transferred in encrypted form in order to prevent misuse of your information by any third party.
To the extent provided by applicable laws, you have the right to request access to and correction or deletion of personal information or restriction of processing concerning you or to object to processing, to withdraw your consent (however, withdrawal of your consent does not affect the lawfulness of processing conducted based on your consent before the withdrawal.), as well as the right to data portability.
Depending on your location, you may have the right to lodge a complaint with a competent supervisory authority in accordance with the applicable laws if you consider that the processing of personal data relating to you infringes the applicable laws. For this purpose, you may contact in particular the supervisory authority in the country of your habitual residence or the place of the alleged infringement.
Various web tools (analysis programs and social media services) have been integrated into the Website(s) or App(s) that use “Cookies” or similar technologies. Cookies are text files that are sent by a web server to the user's browser or the App(s) in order to store information on the user’s devices via the browser or Apps that is being used, for example the user’s current IP address and information about the user. The next time the web server is accessed, the applicable information regarding the user is transmitted from the Cookie file.
On this Website(s) or App(s), we have engaged some service providers to track and analyze usage and volume statistical information from you. Such service providers may set cookies on behalf of us. We also use other third-party cookies to track the effectiveness of the Websites / App(s) and to advertise our products and services. Some of the web tools that track you include Google Analytics, Google Adwords, Marketo, and Facebook.
You may deactivate the use of cookies via your browser settings at any time. Please note, however, that in this case you may not be able to make full use of the complete range of functions offered by the Websites.
Some e-mails that we send you, such as personal correspondence, do not track you. However, other e-mails we send might include tracking mechanisms so that we can identify how much traffic those e-mails send to the Website(s) as well as whether an individual user has opened and clicked on the e-mail. If you want to be sure that none of your e-mail activity is tracked, please unsubscribe from our newsletters and marketing correspondence.
- Google Analytics
We use an access analytics tool provided by a third-party company (Google Analytics) to gain an understanding of the use of our website. Therefore, we use cookies regarding Google Analytics. This data is collected anonymously and does not identify the individuals. For this function, you can refuse collection by turning cookies off, so please check your browser settings. Please see “How Google uses information from sites or apps that use our services” for an explanation of the use of cookies and the details of information collected. - Social Network Plug-in
On the Website(s), plug-ins for the social networks (“network”) have been or may be integrated. When you access the Website(s), these plug-ins can potentially create a direct connection between your browser and the server of the respective network. The content of the plug-in will be directly transmitted from the network to your browser, which will integrate it into the Website(s). We have no control regarding the scope of the data which is collected with the aid of the plug-in. The integrated plug-in informs the network that the user has accessed our website and informs the network of the user’s IP address. If the user is logged in to the network of this plug-in at that point in time, the network will be able to link the visit with the user’s account.
If the user interacts with the plug-ins, for example in the case of Twitter by clicking on “Tweet This” or with Facebook by clicking the ‘I like’ button or making a comment, the corresponding information will be transmitted directly from the user's browser to the network where it will then be stored. Furthermore, additional personal data may also be transmitted and stored there, for example the user’s IP address, personal browser settings and other parameters.
If you are a member of the respective network and do not want it to collect information about you via the Website(s) and to link this information with the data that the network has already stored about you, then please close the Website(s), log out from your user account for the respective network and afterwards visit the Website(s) once again.
If you are not a member of the network or you have logged off from the network before visiting the Website(s), the possibility still exists that the network will ascertain (at least) your IP address and store it. Please note that this information is already exchanged when you visit the Website(s), regardless whether you interact with the plug-ins or not.
We do not knowingly collect or solicit personal information from children as defined by local laws. We encourage parents and guardians to take an active role in their children’s online activities and interests.
The Website(s) may contain links to other websites. Please be aware that FUJIFILM Holdings is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave one of our websites and to read the privacy statements of each and every website that collects personal information. This Privacy Policy applies solely to information collected by the Website(s) and during online meetings or webinars organized by FUJIFILM Holdings.
You may contact us using the following contact information:
FUJIFILM Holdings reserves the right to change, amend, or update this Privacy Policy. If we do decide to change our Privacy Policy, we will post the revised Privacy Policy. Upon returning to our site, please remember to review the Privacy Policy for any changes, since continued use of the Website(s) or the App(s) after any posted revision indicates your consent to our use of your information in accordance with the changed, amended, or updated Privacy Policy.
Last update: March 26, 2025
FUJIFILM Holdings Corporation